Access Wireless

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Lifeline Assistance from Access Wireless includes:

  • A no cost mobile phone
  • 250 talk time and unlimited messages each month
  • Free voicemail, Caller ID & Call Waiting
  • No cost domestic long distance
  • Nationwide coverage on the Sprint network
  • Exclusive Wireless Rewards program

Access Wireless provides mobile phone service to income-eligible residents as part of the government-funded Lifeline Assistance program. Lifeline is intended to help individuals experiencing financial hardship to stay connected to family members, schools, and child care providers, as well as be reachable to potential employers and have a means of communicating in case of emergency. The valuable service that Lifeline provides is designed to be a bridge for those striving for self-sufficiency.

Access Wireless customers receive a no cost monthly allotment of talk time on the same date of each month. This airtime can be used to make and receive voice calls or send text messages. Customers that require additional airtime can add money to their account by purchasing airtime with a debit/credit card online, over the phone, or on their Access Wireless phone, or by visiting an authorized Access Wireless retailer.

Who Is Eligible for Access Wireless?

You may automatically qualify for Lifeline service provided by Access Wireless if you participate in any of the following public assistance programs:

  • Federal Public Housing Assistance/Section 8
  • Low-Income Housing Energy Assistance Program (LIHEAP)
  • Medicaid
  • National School Lunch Program’s No cost Lunch Program (NSLP)
  • Supplemental Nutrition Assistance Program (SNAP)/Food Stamps
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Tribal Qualifying Program based on State of residence

You may also qualify for Access Wireless service based on your total household gross monthly income, or if you are enrolled in additional qualifying state government programs.

How to Apply for Access Wireless No cost Government Cell Phones?

You can apply for Access Wireless service in one of the following ways:

  1. Call 1-888-900-5899 to begin the enrollment process over the phone by speaking with a Customer Care representative.
  2. You can download the Access Wireless Lifeline application for the state in which you live and return a completed application via US mail or fax along with copies of your supporting documentation.

Access Wireless Recertification

Access Wireless consumers who participate in the Lifeline Program must recertify annually that they remain eligible for the program and that no one else in their household receives Lifeline Program-supported service. If you do not complete the recertification process by the end of the year, you will no longer receive your costless monthly Lifeline benefit and your phone will no longer work unless you add money to your account.

Access Wireless Contacts
  • www.accesswireless.com
  • New Customers: 1-888-900-5899
  • Existing Customers: 1-866-594-3644
  • Access Wireless Customer Service Hours of Operation: Monday – Friday: 8 am – Midnight EST, Saturday: 9 am – Midnight EST, Sunday: 10 am – 7 pm EST.