American Assistance Lifeline Wireless offers eligible customers FREE wireless phone, 500 NO COST airtime of nationwide wireless voice service, and 500 NO COST messages each month. There are no bills, long-term contracts or activation fees for Lifeline Wireless customers.
Unused airtime and messages expire at the end of your monthly period and may not be used in subsequent months, and may not be transferred or assigned to any third party. If you use all of your monthly voice airtime before a new monthly cycle starts and you have a sufficient balance in your account, you will be charged 10¢ for each additional minute you use. If you use all of your monthly voice airtime before a new monthly cycle starts, and you do not have a sufficient balance in your account, you may not use your mobile phone to make or receive voice calls (other than 911 emergency calls or calls to American Assistance customer service at 1-866-966-2628 or 611), until the start of the next monthly cycle. Subscribers using non-Lifeline Services must purchase and load airtime at least once during any consecutive 60-day period. If no additional airtime is added within 30 days after the airtime expiration, your non-Lifeline Service will be deactivated.
American Assistance is a Lifeline Assistance program supported by the Federal Universal Service Fund. Eligibility varies from state to state, but you may qualify for American Assistance if you are eligible for any of the following government programs:
- Medicaid
- Food Stamps/SNAP
- General Assistance
- Supplemental Security Income (SSI)
- TANF/Work First
- Federal Public Housing Assistance (Section 8)
- Home Energy Assistance Programs (HEAP, LIHEAP&E-HEAP)
- National School Lunch Program
- Supplemental Security Inc-Blind & Disabled
You are eligible to receive Lifeline discounts, under the income-based eligibility criteria if your total combined household income is at or below 135% of the Federal Poverty Guidelines. An income worksheet containing the Federal Poverty Guidelines is available at enrollment. Acceptable documentation of income eligibility includes the prior year’s state or federal tax return; current income statement from an employer or paycheck stub; a Social Security statement of benefits; a Veterans Administration statement of benefits; a retirement/pension statement of benefits; an Unemployment/Workmen’s Compensation statement of benefits; federal notice letter of participation in General Assistance; or a divorce decree, child support award, or other official document containing income information for at least three months’ time.
American Assistance Contacts:
The website of the company is www.americanassistance.com.
You can call American Assistance customer care at 1-877-266-7212.