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Assist Wireless

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Assist Wireless is here to provide an affordable Lifeline phone service for individuals and families who qualify for government assistance. Assist Wireless, LLC, (“Assist,” “Assist Wireless” or the “Company”) a Limited Liability Company based in Fort Worth, TX, is one of the fastest growing wireless providers in the telecommunications industry targeting the unbanked/under-banked and credit-challenged consumer demographic. Assist Wireless currently operates in Arkansas, Maryland, Missouri and Oklahoma with planned expansion in Illinois, Louisiana, Mississippi, Pennsylvania and Texas––providing Lifeline supported wireless phones for individuals in need.

Assist Wireless offers subsidized wireless service and no cost cell phones for low-income subscribers through a federally mandated assistance program (Lifeline). To obtain Assist Wireless phones and subsidized services, subscribers must meet certain eligibility requirements. These no cost cell phones for low-income families and seniors on a fixed income provide eligible individuals of limited means a phone to use in an emergency.

To continue receiving your Lifeline service from Assist Wireless, you must certify that you still qualify based on participation in certain public assistance programs such as Medicaid, Food Stamps/SNAP, and Supplemental Security Income (SSI). You may also continue to qualify if your total household income is at or below applicable Federal Poverty Guideline thresholds based on family size. Many states also require that you submit proof of your lifeline program eligibility annually. This means you may need to provide us copies of the evidence that show you are eligible aid each year. Assist Wireless will contact you with explicit instructions on what is required to keep your service active after your initial enrollment.

The cost of Assist Wireless service depends on state residency and availability of services within that state or area within the state. In most cases, if you are eligible for the lifeline, the service is available either at no cost or for as little as $1 per month. Additional service plans at different prices are also available depending on the options you choose. The company also have prepaid service options for nonlifeline consumers.

The cost of an Assist Wireless phone varies by the make and model that you choose. However, Assist Wireless usually offers at least one no cost phone option for lifeline consumers. To receive your no cost phone, you must be eligible for and enrolled in Lifeline services with Assist Wireless.

Assist Wireless Contacts:

www.assistwireless.com

If you are experiencing a problem with your Assist Wireless phone or smartphone, please call wireless support at 1-855-420-2449 or contact Assist Wireless Customer Service at 1-855-EZ-ASSIST (1-855-392-7747).

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